Privacy Policy & Terms of Service

Effective Date: Fri Dec 05 2025

1. Introduction

By using our website or mobile application ("Platform"), you agree to these Terms of Service ("Terms") and consent to our privacy practices described here. If you do not agree, please do not use the Platform.

2. Our Services

  • User registration and profile management
  • AI-generated health tips based on submitted symptoms
  • Nearby clinic and doctor recommendations
  • Appointment booking with medical professionals
  • Healthcare providers managing appointments and reports

3. User Eligibility

You must be at least 18 years old or of legal age in your region to use the Platform. By registering, you agree that your provided information is accurate and truthful.

4. Privacy Policy

a. Information We Collect

  • Personal Info: Name, email, phone number, age, gender, location
  • Health Data: Symptoms, conditions, health history (submitted by user)
  • Doctor Info: Credentials, clinic details, availability
  • Usage Data: Device info, actions on the platform

b. How We Use Your Information

  • Provide AI-generated health suggestions
  • Recommend relevant clinics and providers
  • Facilitate appointment bookings and notifications
  • Allow healthcare providers to manage reports and visits
  • Improve our services and personalize user experience

c. Data Sharing

We do not sell or rent your data. We may share it with:

  • Authorized healthcare providers (with your consent)
  • Service providers for platform operations (e.g., hosting, SMS)
  • Authorities if legally required

d. Security

We use encryption and best practices to protect your data. However, no system is completely secure. Keep your login credentials private.

e. Data Retention

We retain your data as needed to provide our services or as required by law.

5. Terms of Service

a. User Responsibilities

  • Use the Platform lawfully and ethically
  • Provide accurate and complete information
  • Do not impersonate others or misuse AI tools
  • Follow healthcare rules and laws (for providers)

b. AI Limitations

Our AI is informational only. It does not replace professional medical advice. Always consult licensed doctors for medical concerns.

c. Doctor Responsibilities

  • Maintain valid medical licenses and certifications
  • Properly manage appointments and documentation
  • Ensure patient data privacy and confidentiality

d. Appointments & Reports

  • Patients are responsible for timely attendance and complete symptom input
  • Doctors must generate accurate reports and keep them confidential

6. User Rights

You may request:

  • Access or correction of your data
  • Data deletion (where applicable)
  • Withdrawal of consent

Contact us at: info@eagis.ai

7. Modifications

We may update this policy occasionally. Updates will be posted on the Platform and/or emailed to registered users. Continued use implies acceptance.

8. Contact

Have questions or concerns?

Cordor AI Symptom Checker